Safe and Responsible Entertainment

cricket168 Responsible Gaming — Your Safety is Our Priority

We believe entertainment should be enjoyable — not a source of stress or harm. cricket168 places the highest importance on every player's mental and financial wellbeing.

Our Commitment

cricket168 is committed to creating a safe, transparent and responsible online entertainment environment for players in Bangladesh. We believe online gaming is only enjoyable when played within limits and with awareness.

Responsible gaming means more than just managing your budget — it also means being accountable for your time, your emotions and your family. Our platform offers a number of tools and features to help you maintain healthy gaming habits.

Important Notice: Online betting and casino gaming is for persons aged 21 and above only. Never play with your family's emergency funds or borrowed money.

cricket168 Core Principles

  • Never treat entertainment as a source of income
  • Set a budget before every session
  • Take regular breaks and stay aware
  • Contact our support team whenever you need to

Safety Tools

cricket168 provides these tools to help every player stay in control of their gaming experience.

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and increasing it requires a specific waiting period.

Financial Protection

Time-Out Feature

If you feel you need a break for a while, you can take a time-out ranging from 24 hours up to 30 days. During this period, logging in to your account will be completely suspended.

Temporary Break

Self-Exclusion

If gaming is becoming a serious problem, you can use self-exclusion to keep your account closed for a fixed period of 3 months to 5 years. Let us know via live chat.

Long-Term Protection

Activity Review

View your gaming history and deposit and withdrawal records at any time. Understanding your own spending patterns is the first step toward responsible gaming.

Transparency

24/7 Support

Share any concern about gaming with our Bengali-speaking support team. They will help you use the right tools and assist you with setting account limits whenever needed.

Round-the-Clock Assistance

Minor Protection

cricket168 strictly enforces a 21+ age limit. Age is verified at registration and parents are advised to use family filters to prevent minors from accessing the platform.

Child Safety
21+

For players aged 21 and above only

Why Is the Age Limit Important?

Online gaming and betting is suitable only for mature adults. To open an account at cricket168, you must be at least 21 years old.

Minors are not sufficiently aware of the risks involved in betting or casino games, so we follow strict rules to protect them. If you suspect a minor is using your account, contact us via live chat immediately.

  • Age verification is mandatory at registration
  • Never share your account details with anyone
  • Keep your login details away from children in the household
  • Use parental controls on shared family devices

Signs of Problematic Gaming

If you notice any of the following signs in yourself or someone close to you, take action immediately.

  • Feeling a repeated urge to keep playing in order to recover lost money
  • Hiding your gaming from family or friends
  • Using money meant for bills, food or other essential expenses to play
  • Feeling restless or irritable when unable to play
  • Taking out loans or borrowing money from others to fund gaming
  • Losing interest in work, studies or social life
  • Playing for far longer than you intended

Tips for Healthy Gaming

Enjoy gaming as entertainment — keep these simple guidelines in mind.

  • Set a fixed budget before every session and stick to it
  • Set time limits for play — take a 5-10 minute break every hour
  • Never play when you are angry, sad or under stress
  • Do not treat gaming as a way to earn money — it is entertainment only
  • Always make spending time with family and friends a priority
  • The minimum deposit is ৳500 — but never go beyond what you can afford
  • Review your account activity regularly

How to Set Limits

Make your gaming experience safer in just a few simple steps.

1

Log In

Log in to your account at cricket168 and go to the "Account Settings" option.

2

Responsible Gaming Section

Find the "Responsible Gaming" section within settings, where all tools are available.

3

Set Your Limits

Deposit limits, time-out or self-exclusion — choose the tool that suits your needs.

4

Contact Support

If you have any trouble, let our Bengali-speaking team know via 24/7 live chat — they will assist you right away.

Help and Support

We are always here for you. Feel free to reach out with any concern about gaming.

Live Chat Support

Bengali-language live chat is available 24 hours a day, 7 days a week. Our team will assist you immediately on any matter — deposit limits, time-outs or self-exclusion.

Email Support

You can send any responsible gaming request or question to:
[email protected]
Our team will respond as quickly as possible.

Support for Family Members

If you are concerned that a family member may have a gaming problem, please contact us as well. We will take the necessary steps while maintaining complete confidentiality.

Please remember: Gaming addiction is a mental health issue, not something to be ashamed of. If you feel you need help, contact cricket168 via live chat or email. Our team will assist you with full empathy and complete confidentiality.

Details of Our Policy

Deposit Limit Rules

The moment you reduce your deposit limit, it takes effect immediately. However, increasing your limit requires a specific waiting period — this is a precautionary measure to prevent impulsive budget increases. The minimum deposit at cricket168 is ৳500.

Time-Out and Cooling-Off Period

When you use the time-out feature, your account is automatically locked for the set period. During this time, logging in, making deposits or playing games is not possible. Once the time-out expires, you can reactivate your account or extend the period if you wish.

Self-Exclusion Process

Self-exclusion is a long-term measure. Once you apply, your account cannot be reactivated before the set period (3 months to 5 years) ends. Let us know via live chat to apply for self-exclusion — we will assist you through the entire process.

Minor Protection Policy

cricket168 firmly believes that online gaming is for adults only. Age is verified during registration. If anyone opens an account with false information and this comes to our attention, the account will be closed immediately and any deposited funds will be returned.

Privacy and Security

All your responsible gaming requests are handled with complete confidentiality. cricket168 keeps your personal information secure through SSL encryption and fair play practices. Read our Privacy Policy for more details.

Frequently Asked Questions

Answers to common questions about responsible gaming.

Go to the "Responsible Gaming" section in your account settings and select the deposit limit option. You can set separate limits for daily, weekly or monthly deposits. A reduction in your limit takes effect immediately. If you need help, let us know via 24/7 live chat.

Yes, your account will be reactivated automatically once the time-out period ends. You can also extend the period before it expires if you wish. However, during a self-exclusion, your account cannot be reactivated before the set period ends.

For self-exclusion, contact us via 24/7 live chat or email us at [email protected]. Our team will process your request and help you set the duration. Once you apply, your account will be closed as quickly as possible.

Let us know via live chat right away. We will investigate and take the necessary steps. In the meantime, change your password and use a PIN or parental control software on shared family devices.

First, let us know via cricket168's live chat or at [email protected]. We will help you activate self-exclusion on your account. Also speak to a trusted family member or friend — do not face it alone, seek support.

The minimum deposit at cricket168 is ৳500 and this applies to all payment methods (bKash, Nagad, Rocket, Upay). The minimum withdrawal is ৳1,000. Always deposit within your means.

Enjoy Safely — Play Responsibly

At cricket168, every player's safety and enjoyment are equally important. Play within your limits and have fun.