cricket168 Privacy Policy
Learn in detail about cricket168's transparent and responsible privacy policy — how your personal information is collected, used, and kept secure.
cricket168 ("we", "our", "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy describes what information we collect, how we use it, and how we keep it secure when you use our website, create an account, or use any of our services.
Please read this policy carefully. By continuing to use cricket168, you will be considered to have accepted the terms of this privacy policy. If you have any questions, please contact us.
Information Collection — What We Need to Know
1.1 Information You Provide Directly
When you register an account on cricket168, log in, or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National identity card or equivalent identity document details (for KYC verification)
- bKash, Nagad, Rocket, or Upay mobile banking number (for transaction purposes)
1.2 Automatically Collected Information
Certain information is collected automatically while you use our platform:
- IP address and device type
- Browser type and operating system version
- Session date and time (according to Bangladesh Standard Time)
- Pages visited, sections clicked, and session duration
- Information collected from cookies and similar tracking technologies
1.3 Information Received from Third Parties
In some cases we may receive supplementary information from trusted third-party service providers. This includes identity verification services and fraud prevention services. This information is used solely to ensure the security of your account.
Purposes for Using Your Information
cricket168 uses your information only for specific and legitimate purposes. We never sell your information to third parties.
2.1 Primary Purposes
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- Providing 24/7 live chat support and resolving complaints
- Ensuring prevention of fraud and money laundering (AML)
- Age verification — services are provided only to those aged 21 and above
2.2 Secondary Purposes
- Improving service quality and enhancing user experience
- Sending personalized bonus offers and promotional information (with your consent)
- Identifying and resolving technical issues on the platform
- Effectively operating responsible gambling tools
Information Storage and Security
cricket168 gives the highest priority to the security of your personal information. We have adopted industry-standard technical and organizational measures.
3.1 Technical Safeguards
- SSL encryption — all data transfers are secured
- Passwords are stored using strong hashing algorithms
- Sensitive data is stored in encrypted databases
- Regular security audits and vulnerability assessments
- Firewall and unauthorized access detection systems
3.2 Data Retention Period
Your personal information may be retained while your account is active and for the legally required period after account closure. Financial transaction records are kept for the period specified under anti-money laundering regulations.
3.3 Response to Data Breaches
In the event of a data breach, we will promptly notify affected users and take the necessary steps to mitigate the harm.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. These are small text files stored in your browser that help us improve the quality of our services.
4.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security
- Functional Cookies: To remember your preferences such as language and game category
- Analytics Cookies: For monitoring and improving website performance
4.2 Cookie Controls
You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit some features of cricket168 and login may not work properly.
Sharing Information with Third Parties
cricket168 never sells, rents, or shares your personal information for commercial purposes. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
Trusted third parties are used for our technology infrastructure, payment processing, and security services. These partners can access information only for the purpose of providing the designated service and they operate under strict confidentiality agreements.
5.2 Legal Obligations
We may be legally required to disclose information to comply with court orders, lawful requests from regulatory authorities, or applicable legal requirements.
5.3 International Data Transfers
Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the relevant country or organization follows adequate data protection standards.
Your Rights and Controls
cricket168 respects your rights over your information. You may exercise the following rights:
6.1 Right to Access Information
You can find out at any time what information we hold about you. To do so, contact our support team via live chat or email.
6.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction. Some information can be updated directly from your account settings.
6.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete before the specified period due to ongoing legal obligations or security reasons.
6.4 Right to Restrict Processing
In some cases you may ask us to limit how we use your information — such as stopping marketing communications or requesting that your information not be used in third-party analytics.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat support or email us at [email protected]. We generally respond to requests within 30 business days.
Protection of Minors' Information
cricket168 is an adult entertainment platform. This service is intended only for those aged 21 and above.
We do not intentionally collect information from any minor. Age verification during registration is mandatory. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.
Changes to the Privacy Policy
This privacy policy may be updated from time to time as a result of service improvements, legal requirements, or business changes.
If any significant changes are made, we will notify you via your registered email or through a notice message when you access the platform. If you continue to use the service after the changes, you will be considered to have accepted the new policy.
The date of the most recent changes can be found from the "Last Updated" date at the top of the page. Contact us to request a copy of a previous policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help.
Contact Support
- Live Chat: 24 hours a day, 7 days a week — direct support in Bengali
- Email: [email protected]
For privacy-related requests, please include your registered email address and a description of your request in the email. We will respond as soon as possible.